First, request the specific exposure details: which mixer cluster was identified, at what hop distance, and involving what volume of funds. This tells you what documentation will be effective. If the exposure is direct (1 hop) and recent, you need strong source-of-funds evidence. If the exposure is indirect (2+ hops), the evidential burden is lower.
Second, gather source-of-funds documentation showing where the funds came from before they entered the mixer — exchange withdrawal records, bank statements, payroll documentation, or OTC desk receipts. Third, run the flagged address through a second analytics tool to understand the exposure picture independently. If the two tools return significantly different assessments, document this as evidence the flag may be a false positive. Submit all of this as a formal dispute to the platform's compliance team. Most exchanges clear documented legitimate cases within 5–10 business days.